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Privacy Policy

Protecting your personal information

Privacy Policy

Bamwheels is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including but not limited to our website, mobile applications, and auction platform ("Services"). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

Name, address, email address, phone number, date of birth, and other contact details provided when you register for an account or use our services.

1.1 Personal Identification Information

Name, address, email address, phone number, date of birth, and other contact details provided when you register for an account or use our services.

1.2 Transaction Information

Auction history, bids placed, transactions completed, and payment information (such as credit/debit card details, bank account information, etc.).

1.3 Technical Information

IP address, browser type, operating system, device identifiers, and other technical information collected when you access our website or app.

1.4 Cookies and Tracking Technologies

Cookies and similar technologies that collect data on your browsing behavior and preferences to improve your experience on our platform.

1.5 User-Generated Content

Content you submit, post, or upload on our platform, such as listings, comments, reviews, messages, and any other data or media you contribute. This includes profile photograph and other images you choose to upload. We may collect and store this information as part of your participation in our Services.



2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

To provide and manage our platform and services, including facilitating transactions and resolving disputes.

2.2 Communication

To send you account updates, notifications, and customer service communications.

2.3 Personalization and Analytics

To analyze user behavior, preferences, and trends to improve our services and provide personalized experiences.

2.4 Security and Fraud Prevention

To detect and prevent fraudulent activities, unauthorized access, and other illegal actions that could harm Bamwheels or its users and / or its vendors.

2.5 Compliance with Legal Obligations

To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.



3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting services, customer support etc.).

3.2 Legal Compliance

We may disclose your information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, or address security threats.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.



4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.



5. Your Rights

You have the following rights regarding your personal information:

5.1 Access and Correction

You may request access to, correction, or deletion of your personal information held by us.

5.2 Data Portability

You have the right to request a copy of the data you provided to us in a structured, commonly used, and machine-readable format.

5.3 Opt-Out

You may opt out of receiving promotional communications by following the instructions in those communications. You can also adjust your preferences in your account settings.



6. Data Retention

We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete it securely.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

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